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- 5 replies
- 2 have this problem
- 56 views
- Last reply by Little_Old_Prof
RoseQueen
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When I receive emails from some of my friends, quotation marks and apostrophes do not display properly. Instead of apostrophes, I get ’. Instead of quotation marks, I get “. If I reply to one of these emails, and my correspondent replies back to me, quotation marks display as “.
As you can imagine, this makes reading emails annoying. What causes this, and Is there some way to fix it? Thank you!
When I receive emails from some of my friends, quotation marks and apostrophes do not display properly. Instead of apostrophes, I get ’. Instead of quotation marks, I get “. If I reply to one of these emails, and my correspondent replies back to me, quotation marks display as “.As you can imagine, this makes reading emails annoying. What causes this, and Is there some way to fix it? Thank you!
Chosen solution
Try this:
- Menu icon > Options > Advanced > 'general' tab
- click on 'Config Editor' button
It will say be careful:)
In top search type: force_charlook for this line:
- mailnews.force_charset_override
If it says value is 'True':
- double click on the line to toggle the Value to say 'false'
- close window - top right X
- click on 'OK'
Check this setting:
- Right click on 'Inbox'
- click on 'Properties'
- uncheck the checkbox “Apply encoding to all messages in the folder…”
- click on 'OK'
Read this answer in context 👍 1
All Replies (5)
2/10/19, 11:59 PM
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Chosen Solution
Try this:
- Menu icon > Options > Advanced > 'general' tab
- click on 'Config Editor' button
It will say be careful:)
In top search type: force_charlook for this line:
- mailnews.force_charset_override
If it says value is 'True':
- double click on the line to toggle the Value to say 'false'
- close window - top right X
- click on 'OK'
Check this setting:
- Right click on 'Inbox'
- click on 'Properties'
- uncheck the checkbox “Apply encoding to all messages in the folder…”
- click on 'OK'
RoseQueen Question owner
2/11/19, 12:56 AM
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Thank you so much - that fixed it and it was so simple!
Little_Old_Prof
5/15/19, 3:29 AM
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All the recommended settings for force_char and inbox properties were already applied so why is this now happening?
Modified by Little_Old_Prof
5/15/19, 9:17 PM
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Little_Old_Prof:Instead of apostrophes, you see ’. Instead of quotation marks, you see “. If you reply to one of these emails, and a correspondent replies, the quotation marks display as “
Please post an image of the received email showing this issue.
Little_Old_Prof
5/15/19, 10:54 PM
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I looked back at my emails and see it only occurred once. Now I cannot find it. Since I use imap, maybe it self-corrected?
